Top Santa Letters Affiliate Program Terms and Conditions

Please read the following affiliate terms and conditions carefully before you join our program or begin marketing our products. These terms and conditions are written in plain language intentionally avoiding legal speak to ensure that our affiliate members can clearly understand and follow these guidelines. Each affiliate is responsible for assuring that its employees, agents, and contractors comply with these terms and conditions.

DEFINITIONS

Top Santa Letters sells customizable personalized products (letter, certificates and packages) “from Santa”.

As used in these terms and conditions: (i) “we”, “us”, or “our” refers to Top Santa Letters, our website, and any brand partners that we represent; (ii) “you” or “your” refers to the affiliate; (iii) “our website” refers to the Top Santa Letters properties located at www.topsantaletters.com and any apps or other digital products produced by Top Santa Letters; (iv) “your website” refers to any websites that you will link to our website; (v) “program” refers to the Top Santa Letters Affiliate Program.

HOW TO BECOME AN AFFILIATE PARTNER WITH TOP SANTA LETTERS

  1. Read the Top Santa Letters Affiliate Program page to understand the scope of products and services being offered.
  2. Review the Top Santa Letters Affiliate Program Terms and Conditions.
  3. Sign up for our affiliate program by visiting our affiliate signup page.

SERVICE/WEBSITE RESTRICTIONS

Your participating services/website(s) may not:

  1. Infringe on our or any anyone else’s intellectual property, publicity, privacy, or other rights.
  2. Violate any law, rule, or regulation.
  3. Contain any content that is threatening, harassing, defamatory, obscene, harmful to minors, or contains nudity, pornography, or sexually explicit or adult-related materials.
  4. Contain any viruses, Trojan horses, worms, time bombs, cancelbots, or other computer programming routines that are intended to damage, interfere with, surreptitiously intercept, or expropriate any system, data, or personal information.
  5. Contain software or use technology that attempts to intercept, divert, or redirect Internet traffic to or from any other website, or that potentially enables the diversion of affiliate commissions from another website.

COUPON GUIDELINES

Top Santa Letters runs an active coupon and discounting program through our own website. While we do not discourage coupon sites from our joining our affiliate program, if you are enrolled in our program and your website promotes coupon codes, you must adhere to the following Coupon Guidelines:

  1. You may ONLY advertise coupon codes that are provided to you through the affiliate program or network or that are displayed on our website(s). We are happy to work with our affiliate partners to define promotions that might work for your customers.
  2. Posting any information about how to work around the requirements of a coupon/promotion (i.e., first-time customers only) will result in removal from the program.
  3. Coupons must be displayed in their entirety with the full offer, valid expiration date, and code.
  4. You may NOT use any technology that covers up the coupon code and generates the affiliate click by revealing the code(s).
  5. You may NOT advertise coupon codes obtained from our non-affiliate advertising, customer e-mails, paid search, on-site coupons, or any other promotional campaign.
  6. You may NOT give the appearance that any ongoing offer requires clicking from your website in order to redeem. For example, if all items on the site have free shipping over $100, you may not turn this into an offer that implies that the customer must click from your site to get this deal.

Additionally, if your website ranks on the first page of Google for terms related to our website or company name(s) combined with the words coupon, coupons, coupon code, promo code, etc., and/or your conversion rate exceeds 25%, you may be offered a lower commission than our standard rate to offset the reduced profitability of orders.

DOMAIN NAMES

Use of any of our trademarked terms as part of the domain or sub-domain for your website, i.e. topsantaletters.website.com or www.topsantaletters-coupons.com, is strictly prohibited and is grounds for removal from the program.

ADVERTISING & PUBLICITY

You shall not create, publish, distribute, or print any written material that makes reference to our program without first submitting that material to us and receiving our prior written consent. If you intend to promote our program via email campaigns, you must adhere to the following:

  1. Abide by the CAN-SPAM Act of 2003 (Public Law No. 108-187) with respect to our program.
  2. Emails must be sent on your behalf and must not imply that the email is being sent on behalf of Top Santa Letters.
  3. Emails must first be submitted to us for approval prior to being sent, or we must be sent a copy of the email.

Any web content or design elements (graphics, banners, etc.) created for the Top Santa Letters brand or products by an affiliate partner that are not specifically provided or previously published by Top Santa Letters must be approved in advance of being published on your website.

SOCIAL MEDIA

Promotion on Facebook, Twitter, and other social media platforms is permitted, following these general guidelines:

  1. You ARE ALLOWED to promote offers to your own lists; more specifically, you’re welcome to use your affiliate links on your own Facebook, Twitter, etc. pages. For example, you may post, “20% off Elf Package at Top Santa Letters through Wednesday with code COUPON20.”
  2. You ARE PROHIBITED from posting your affiliate links on Top Santa Letters’ Facebook, Twitter, etc. company pages in an attempt to turn those links into affiliate sales.

OPERATIONS OUTSIDE UNITED STATES

Operations outside of the United States are prohibited.

REVERSAL & COMMUNICATION POLICY

Top Santa Letters takes pride in its very low reversal rate, which we attribute to open communication with our affiliates. However, we reserve the right to reverse orders due to order cancellations, duplicate tracking, returns, disputed charges, and program violations as outlined in these terms and conditions.

Additionally, if we ask you for clarification or more information on any orders or clicks that we suspect may be in violation of our terms and conditions, we expect that you will respond in a timely and honest manner. Below are violations of our communications policy.

  1. You are not forthcoming, you are intentionally vague, or you are found to be lying.
  2. You are not responsive within a reasonable time period and after multiple attempts to make contact using the information listed in your network profile.
  3. You cannot substantiate or validate the source of your traffic to our program with clear and demonstrable proof.

If any of the above apply, then we reserve the absolute right to suspend you from the program, reverse orders, modify affiliate payouts, set your commission to 0%, or immediately terminate your participation in our affiliate program. We know that many violations are a result of automated processes; however, it is incumbent upon each affiliate to ensure that it has the appropriate checks and balances in place to pro-actively address these issues and adhere to our program rules.

PROHIBITION AGAINST SOLICITATION FOR RESIDENT AFFILIATES IN SELECT STATES

As a condition of its participation in the Top Santa Letters Affiliate Program, affiliate agrees that its solicitation activities on behalf of Top Santa Letters within Connecticut, Illinois, Tennessee, and New York (hereinafter “these states”) shall be limited to only providing a link on affiliate’s website to Top Santa Letters’ own website. Affiliate acknowledges that under current law in these states, further solicitation and promotional activities may render Top Santa Letters liable for collecting sales tax on all sales to customers in these states.

Therefore, as a condition of participation in the Top Santa Letters Affiliate Program, affiliate is prohibited from engaging in any solicitation activities in these states intended to refer potential customers to Top Santa Letters, including, but not limited to:

  1. distributing flyers, coupons, newsletters, and other printed materials, or electronic equivalents of such materials
  2. engaging in verbal solicitation, including in-person referrals or initiating telephone calls
  3. sending emails intended to refer customers to Top Santa Letters

Proof of compliance must be sent to Top Santa Letters on an annual basis (by agreeing to these terms and conditions every year), or affiliate may be removed from the program. Top Santa Letters reserves the right to remove any affiliate from the Top Santa Letters Affiliate Program at any time and for any reason.

The preceding paragraphs only applies to affiliates that constitute organizations, clubs, and nonprofit groups.

AFFILIATE ACCOUNTS, REFERREL FEE DEPOSITS AND QUALIFYING PURCHASES

Top Santa Letters affiliate promo codes are valid on qualifying purchases between 10/15/2015 and 12/10/2015.

Affiliate account balances will be added up on 12/11/2015 and checks will be postmarked between 12/11/2015 and 12/15/2015. Any disputes about your affiliate account balance must be brought to our attention no later than 12/31/2015. If you have any account balance disputes, DO NOT DESPOSIT the check in question. After the dispute is resolved, you may deposit the original check OR you may receive a new check (with the original check being cancelled).

Qualifying purchases are defined as follows:

  1. With promo codes prefaced with ‘pkg’ (i.e. ‘PkgTSmith1234’), an 2015 Elf Package
  2. With promo codes prefaced with ‘ltr’ (i.e. ‘LtrTSmith1234’), any individual personalized letter from Santa

Every time one of your (specific to you) promo codes is used to make a qualifying purchase, you will receive a general email notifying you that a) a purchase was made using your promo code and b) a deposit of $5 was added to your account. In compliance with internet privacy laws regarding consumer information, we cannot release specific information about purchases using your promo codes. For instance, we will not reveal the names of the customers who have used your promo codes.